Frequently Asked Questions

Editing/updating your profile is very easy. Just follow these simple steps:
  • ‘Login’ into your account.
  • Click on ‘My Profile’ on the left side of the page.
  • Just add/edit your personal and educational information. It would be automatically updated.
You can send us a request at support@exampointer.com.
You can change your password by following these simple steps:
  • ‘Login’ into your account.
  • Click on ‘My Profile’ on the left side of the page.
  • Click on ‘Change Password’ tab.
  • Enter your current password and new password and click on Change Password.
You can easily recover your password by following these easy steps:
  • Go to the Login screen.
  • Click on the ‘Forgot Password’ option.
  • Type your Email address in the space provided and click on the ‘Send’.
  • You will get an Email with a link to reset your password.
The various available payment options are:
  • Credit Card
  • ATM-cum-Debit Card
  • Internet Banking
  • Paytm Wallet
Your courses will be activated instantly once your payment transaction is completed successfully.
No. Once a test course has been purchased successfully, we will not be able to provide any refund, either in full or in part.
Yes, Practice Tests can be attempted multiple times. However, the other tests can only be attempted once and you can view their analysis again and again.
Yes, you can see your test analysis under the Report Card section on the left menu after you have logged in.
You can view the analysis of all your previous tests under the Report Card section on the left menu.
No, you are free to take any number of tests as available across your multiple test courses.
No. We do not provide expert guidance. But with all our questions you will get answers and also detailed explanations to those answers.
If you face any problem with regard to the website, you can contact us by sending an email at support@exampointer.com or can call us at 011-26692293/94.
Your feedback is very valuable to us. Please write to us at support@exampointer.com. We look forward to hearing from you.
We are always open to suggestions! It's good that you have ideas for us. Write to us at support@exampointer.com.

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